A collection of UX design work spanning civic technology, enterprise products, and startup experiences.
Mobile DesignFeaturedDesigned a self-service help hub experience for Amazon customers on mobile, streamlining access to support resources and reducing friction in issue resolution. Conducted user research and delivered high-fidelity prototypes.
Product DesignFeaturedResearched and redesigned the Human Resources portal for the City of Saint Paul, improving navigation and user engagement through card sorting, affinity diagramming, and information architecture.
Product DesignFeaturedLed end-to-end product design for TutorD, a platform connecting K-12 students with tutors. Defined information architecture, conducted usability testing, and delivered a polished high-fidelity prototype.